It has taken many years to get to this point and I am proud to now write that what started as a contracting company of one is now a nearly complete design and construction company of 35, nearly half of whom live in the Rockwall area, nearly all live in Dallas and Rockwall Counties. We have three full time design and sales consultation staff members, an excavation crew, plumbers, electricians, stone masons, carpenters, technicians, a grade and clean crew, project managers and office staff. These are not sub-contractors. These are our full time employees. To someone unfamiliar with the construction industry, pool ‘companies’ may seem similar on the basis of how the pool is built. Of course, there are good and not-as-good businesses that build pools, based on all kinds of criteria. But what might be an important point of distinction to a new pool owner is the difference between a contracting company and a construction company. There is nothing inherently bad about a contracting company. But we have had a long term focus on becoming an expert construction company. It’s our guys, our vehicles, our insurance policies, our management. If you are looking for a company to contract out your pool, there is a bunch to choose from. If you are looking for a construction company to build your project hands-on, we are one of very few.
If you are like me, values of any business I hire matter. On that subject, I can proudly relay that Custom Outdoor Trends offers its employees quality health care, a free life insurance policy, Worker’s Comp (which is not mandated in Texas), all appropriate liability insurances, paid holiday, paid vacation days up to 20 per year, school and continuing education fee assistance and a company-matching retirement investment account. We also give monthly to charity and are part of the Heath Park and Trail maintenance program. Does this sound like a company you would like to work for? That is what I strive to achieve because happy employees make happy customers.