From Craig Stevenson, Owner
Talk of our industry can sometimes lead first time pool buyers to be very nervous about hiring and proceeding with a construction project when they hear of other homeowner’s bad experiences with one company or another. As in any industry, there are plenty of good pool companies and a few who ruin it for the rest of us by being downright awful. Here, we try in every way to not make the same mistake twice, to learn something new that helps us get better every day and I believe that 99% of our previous clients would not hesitate to hire us again. In my time in this industry I have learned many ways in which we can help promote good experiences for our clients, and I have also learned that in some situations there is nothing we can do, but maybe some things our clients could have done, to prevent the occasional not-so-great experience. Below, I will offer my advice to you, the pool buyer, to consider the things you can control in order to help yourself have a good experience whether you choose to hire my company or any other.